From a few years ago: With Ken being a relatively new real estate agent, my appreciation of his service is based on his willingness to be flexible and go out of his way to find answers for questions related to my needs. He is never pushy, always willing to listen and understand and very helpful. Ken scores high in my view in both his IQs and EQs. His pleasant personality and uprightness in his business dealings from my observations of his dealing with others impresses me and he cooperates with me in how I want to handle the situation fully, without imposing his view on the situation we find ourselves in both in terms of the broad market and our special situation. As far as I am concerned, he is a good listing agent.